Workshop Guarantees, Terms Of Use And Licence Rights

All workshops are subject to the following guarantees, terms of use and licence rights. All clauses apply to our publicly advertised workshops.

Cancellations and refunds

Registrants who cancel their reservation 10 calendar days prior to the start date, will receive a 100% refund. Registrants who cancel their reservation 5 days prior to the start date, can elect to receive a 50% refund or 100% credit towards future training. Registrants who cancel their reservation 3 days prior to the start date, will not receive a refund but will receive a 100% credit towards any future training. In case someone has requested to attend a future workshop, we will hold their name and email on record to notify them of each upcoming workshop, so it’s important that they should keep us updated if they ever change their contact details. In the case of unforeseen circumstances or emergencies, Mantle reserves the right to cancel this workshop up to 7 days prior to the start. If Mantle needs to cancel the workshop, all registrants will receive a 100% refund. Mantle will not be held liable for any expenses incurred by registrants.  This clause applies to publicly advertised workshops only.

Transferring tickets

You may elect to transfer your ticket to another party. If you intend to transfer your ticket to another person, please notify Mantle by email at Please include the current ticket holder’s name, plus the replacement person’s name and email address.  This clause applies to publicly advertised workshops only.

The exact early bird deadline

Our early bird deals end at 11:59 PM on the deadline day. Don’t miss it!

License to use training materials

All participants will receive exclusive resources. Each paying participant may use these resources to support commercial or non-commercial projects. All of these tools and resources are copy written and licensed for sharing with up to 4 persons within each participant’s organization, subject to the conditions in this document. If you wish to make numerous copies of training resources for your institution, contact Mantle.

Copyright of materials and crediting

All workshop materials are copy written by Mantle. Participants agree not to copy or publicly distribute workshop materials. Participants further agree not to rework, repackage, rebrand, or use the lectures or content to build derivative educational products or publicly distributed design guidelines. However, Mantle encourages the development of in-house guidelines, and asks participants to credit Mantle according to standard academic conventions, or as described within the training materials.

Use of recording equipment at the event

Participants agree not to use audio or video equipment to record the workshop. However, photos of the event are welcome, and the workshop may be photographed, with images shared in digital media. Any participant who does not want to be included in any photos taken by Mantle staff or contractors, should notify Mantle by emailing; however, Mantle is not responsible for the use of images by taken by other workshop attendees.

Sharing your training experience

Our school depends on referrals from past participants, and showing new students what our training looks like, which types of professionals attend, what companies have participated, and what the training materials and exercises look like. For these reasons, we showcase our training through workshop photos, customer testimonials, corporate references when participants specifically sign-up on behalf of their company, and other ways of demonstrating what our training is like. If you do not wish to have your photograph or company name or logo appear on our website or other marketing materials, please let us know.

Alternative payment policy

If for whatever reason you are unable to purchase your ticket through our online registration system, we will provide alternative payment methods. In the case of Fortune 1000 companies or Government Agencies, where we receive the request via a verifiable institutional email address, we will reserve your seat, send you a workshop access code, and coordinate the payment with your procurement office on the understanding that the transaction may take time to process, given institutional procedures, sign-off or other red tape. In all other requests, we will guarantee your seat for alternative online payments that can be completed in under 1-2 days. However, when the payment process takes 3 or more days to complete, we will guarantee your seat and send you an access code upon confirmation that your payment has been received.

Have any questions?

If you have any questions about our policies and practices, contact